Thankful . . .

for beautiful sunsets, simple pleasures, a loving family, friends and the best clients ever! I get so many thank you’s from you for everything from being saved from hackers to walking you through a computer project, but the pleasure is all mine and I am grateful that you trusted me with your technology needs! Thank you and Happy Thanksgiving!

New Features in Messages with iOS 16

Apple recently rolled out iOS 16 and while there are many neat tricks, my favorites might be in messages (though I am still playing around)! A few are game changers for me!

Filtering – might be my favorite!

Have you ever looked and seen that you have several (or many) unread text message and had to scroll through your whole text list to find the unread message? In iOS 16, you can filter your text messages to see only the Unread Messages. You can also filter by Known Senders, Unknown Senders and you can even see Recently Deleted Texts! Yup, that’s right . . . Messages in iOS 16 stores your deleted messages for 30 days.

Here’s how to turn Filtering on:

  • Settings
  • Messages
  • Scroll down to turn on Message Filtering

Once you have turned it on, you will see FILTERS on the top left of your Messages window.

Undo Send

Ever regretted sending a text message? You can unsend a message for up to two minutes after sending.

  • Click and hold on the message that you want to “Undo Send”
  • Click Undo Send

Edit a Message

Did you click send before your meant to or send the wrong information? Now your can edit a text message that you have already sent as long as it is within 15 minutes of sending the original text.

  • Click and hold on the message that you want to “Edit”
  • Click Edit and make your updates

Mark As Unread

I am terrible about reading a message when I do not have time to respond. Once you read a message, it is marked as read and then easy to forget. In iOS 16 you can mark text messages as Unread.

  • Click and hold on the message that you want to mark as Unread
  • Click Mark as Unread

Stay Tuned

I’ll be sending out more tips and tricks on iOS 16!

Apple Issues Security Warning

My clients are the best! Thank you Caroline for sending me an article from Forbes concerning a critical security warning from Apple. A link to the article is posted below, but in summary if you are using OS X Big Sur 11, tvOS 15 or watchOS 8 you are vulnerable to this security threat.

The lesson here is to stay on top of your updates and upgrades for all of your devices. If your Mac computer is capable of upgrading to Monterey (the most recent OS X), you should upgrade. Older Macs may not be eligible, but always upgrade as far as you can. Apple no longer supports OS X systems High Sierra and below. If you are using one of those operating systems, your Mac is not secure. It’s getting rough out there, so stay on top of it!

If you have any questions, reach out!

Keep Backing Up!


Apple Server Status

Today I received messages from a handful of clients all concerning their Apple email, calendar or contacts. One was having an issue with Apple Music. The symptoms were all different, but the cause was the same, Apple had an outage across some of their servers. When I have or when a client calls with “Apple Issues” that involve their services, the first place I check is Apple’s System Status,

A green dot means the service is good to go, but you may see where an “outage” has been recently resolved. A red triangle means there is an outage with the service and all you can do is sit back and wait for it to be back online. As you can see from the photo above, Apple had a lot of issues today. Always check here first before you waste a lot of time trying to fix something you can’t do anything about! If all is well with your Apple service, continue troubleshooting and as always, feel free to reach out!

Keep Backing Up,


Last Minute Gift Idea!

Have a relative, friend who is challenged by technology? Maybe they are not challenged, just need a little assistance on occasion (or frequently)! Give the gift of SUPPORT (and LOVE) with a Step By Step gift certificate. Don’t forget yourself if you are thinking of tackling a big project that involves technology!

One hour gift certificates are $100

Six hour gift certificates are $480 – a savings of $120

Click here ( to order by email! You can either opt to choose have a gift certificate emailed to you or you may pick up a gift wrapped certificate at my office. Please feel free to forward my offer to friends!

Ho Ho Ho!


Blessed . . .

to have seen a beautiful sunset and the colorful horizon to the east yesterday!

I am also blessed with the great clients! Thank you for all of your support in 2021. It was nice to be back in your homes and offices after a long 2020. I look forward to a productive 2022 whether it be in person or remote to assist with your technology needs. Happy Thanksgiving!

Conveniently Carry Your Vaccination Card On Your iPhone

I am fully vaccinated and carry my COVID-19 Vaccination Record Card in my wallet, but I have never been required to show proof of vaccination. Now that the Delta variant is here, chances are increasing that we will be required to show proof of vaccination when going about every day activities like returning to work, eating out, working out at the gym.

The quickest and easiest way to show your COVID-19 Vaccination Record Card is to take a photo and display it when required. If you are like me that would require scrolling through thousands of photos to find it. You can always save it as a “favorite” in your Photos App, but I have a lot of favorites too!

To simplify finding your COVID-19 Vaccination Record Card, iPhone users (iOS 14) can download the photo widget app, Photo Widget: Simple. Widgets are a new feature in ios14 that create shortcuts on your Home Screen to frequently used items. At this time Apple’s Photo App can be used as a widget, but you cannot pick and choose which photos to display in the widget, so head to the App Store and download Photo Widget: Simple and follow the steps below!

  • Open the app.
  • Click on the + sign to create an album.
  • Add only the front and back photos of your COVID-19 Vaccination Record Card.
  • Close the app.
  • Long press on your Home Screen.
  • Tap the + sign in the upper left corner of your Home Screen.
  • Select the Photo Widget: Simple app and press “Add Widget.”
  • Once the widget is on your Home Screen, tap it to choose the album containing your COVID-19 Vaccination Record Card.

Your COVID-19 Vaccination Record Card is your official record that you have received your vaccination, but it is not the same as a Vaccine Passport which can be required for international travel. For now, I am using Photo Widget: Simple for my proof of vaccination, but there are other apps that create a “certificate” that can be placed in your digital wallet on your iPhone. During this process, your vaccination is “verified” when you provide the necessary information. Once such app is VaxYes.

Keep backing up!

Coming Soon!

APOLOGIES – this was scheduled to post on Tuesday, June 8th.

On Monday June 7th, Apple held the WWDC and announced 4 new upgrades coming in the Fall of 2021:

  • iOS 15
  • iPadOS 15
  • OS X Monterey
  • WatchOS 8

The event was 2 hours long and full of exciting updates and incredible new capabilities. So many features were announced that I could not keep up with my note taking! I finally put my pencil down and just listened. While I look forward to trying them all out in the fall, two new features stuck with me. Apple ID Account improvement and Privacy.

Apple ID Account Improvement

Account Recovery has been a major issue for several of my clients. Sure, we all forget our Apple ID password on occasion and usually it is easy to reset. However, glitches in the process have made it almost impossible and painful for some to regain access to their accounts. With iOS 15, Apple is adding a new way to get back into your account. You will be able to add a Recovery Contact. Add a person who you trust to assist you in regaining access to your account. If the recovery contact is needed, simply call them to let them know Apple will be sending a code to their device for you to regain your account. The recovery contact will not have access to any of your account information.

Another key improvement to Apple ID accounts is called Digital Legacy. Though not something we think about often, it is important to be able to pass down important information to family members or designated friends when you pass away. Similar to a Recovery Contact, adding a Legacy Contact allows you to designate someone to have access to the data in your account after your death. The legacy contact will not have access to any of your account information prior to your passing.


Privacy was a common theme at the WWDC as new features were introduced. Apple introduced iCloud+ which will be available to users who subscribe to iCloud for additional storage. iCloud+ will offer Private Relay and Hide My Email giving users more insight and control over their data.

Private Relay is Apple’s version of a VPN (virtual private network). In recent months many of my clients have asked me if they should use a VPN. With iOS 15, there is no need to purchase a VPN . . . it’s built right in. A VPN helps your privacy online. You will now be able to browse with Safari in a very secure and private way. The traffic leaving your device is encrypted through 2 relays which means no one can intercept it and no one can see where you are going or coming from. Not Apple, not the network you are connected to or the website you are viewing.

Hide My Email allows users to generate fake email addresses for the many websites that require you to enter your email address to read, view or sign up for accounts in order to make appointments, get discounts, and pay online to mention a few. The emails go to your real inbox, but the website will not know your real email address. Personally, I have set up a “junk” email address that I use for filling out online forms. Hide My Email will eliminate the need for using an alternative email account and help clean up your inbox. Hide My Email is limited to using Safari, Mail app, or an Icloud’s email address.

I’ll keep you posted as I try the public beta of these new releases this summer!

Keep Backing up,